Frequently Asked Questions
Need help? We're here for you.
Check out this FAQ for the most common questions people have about Screenr. If you still need help, visit our support community on Get Satisfaction, a place where customers and companies connect around the products and services they use. Everyone is invited and encouraged to participate.
What is Screenr?Back to the top
Screenr is a web-based tool that lets you create screencasts without installing any software. You just click the record button and your screen activity is recorded along with narration from your microphone. Screenr then publishes your screencast in high-definition Flash format. Screenr makes it easy to share your screencast on Twitter, YouTube or anywhere else on the web. Even iPhone users can view your screencast.
Can anyone view my screencasts?Back to the top
Yes, all screencasts are public.
What capture size should I pick for recording my screencasts?Back to the top
Generally, the smaller, the better. A smaller capture resolution means faster publishing and faster playback for your viewers. It also makes your recording sharper for viewers who don't have as high a screen resolution as you do.
What's the maximum capture size?Back to the top
Smaller capture sizes are usually best (see previous question). But you can record any size you want up to 2560x1600 on a PC and 1920x1200 on a Mac.
Are there keyboard shortcuts for using Screenr?Back to the top
Yes! When recording, pause and resume recording with ALT+D on Windows and Option+D on Mac. When playing a screencast, click on the screencast with your mouse first and then use these keyboard shortcuts:.
- Spacebar - toggle play/pause
- Left arrow - rewind 10%
- Right arrow - forward 10%
- Up arrow - increase volume
- Down arrow - decrease volume
- Z - Zoom full screen
I see black bars on the sides when my screencast is embedded in the player. How do I avoid the black bars?Back to the top
The embedded player size uses the high-definition aspect ratio of 16:9. If you record with a 16:9 ratio, you won't have black bars. So pick one of the preset HD sizes of 854x480 or 1280x720. You can also select one of these two presets and shift-drag the corner of the recording frame. This will lock the aspect ratio but allow you to select a resolution.
I have two displays. Can I record the secondary display?Back to the top
Currently, Screenr records only your primary display. Make sure anything you want to record is on your primary display.
What are the system requirements for Screenr?Back to the top
You need Mac (OSX 10.4 and up) or Windows (XP, Vista or Windows 7). Most common browsers are supported, including IE 6, 7, and 8; Firefox 3+; Safari 3+; and Google Chrome. You need the Java 1.5 runtime or later for recording and the Flash Player 9 (release 115 or later) or Flash Player 10 for playing screencasts.
Who makes Screenr?Back to the top
Screenr is made by Articulate. We're generally a friendly bunch and you can find more about us here.
How much does Screenr cost and is there a limit to the number of screencasts I can create?Back to the top
Screenr is free. Go nuts!
Need help? We're here for you.
We're happy to help you at our Get Satisfaction support community. Get Satisfaction is a direct connection between people and companies that fosters problem-solving, promotes sharing, and builds up relationships. We'll answer your specific questions there and you can share ideas to help improve Screenr, too.